unhappy with a decision made about your NDIS plan or the way it's being implemented

Assistance With Social and Community Participation NDIS, NDIS Service Providers in Western Australia

If you're unhappy with a decision made about your NDIS plan or the way it's being implemented, you have the right to request a review or appeal. Here's a breakdown of the process:

1. Internal Review:

  • What it is: If you disagree with an NDIS decision, such as the amount of funding allocated or the types of supports approved, you can request an internal review.
  • How to request: You can usually request an internal review through the myPlace portal or by contacting the NDIS directly.
  • Process: The NDIS will review your case and consider your concerns. They may request further information or assessments.

2. Administrative Appeals Tribunal (AAT) Review:

  • What it is: If you're dissatisfied with the outcome of an internal review, you can appeal to the AAT.
  • Process: The AAT is an independent tribunal that reviews NDIS decisions. You'll need to submit a formal application outlining your concerns. The AAT will then conduct a hearing and make a decision.

Key Considerations:

  • Time limits: There are time limits for requesting reviews and appeals. It's crucial to act promptly to avoid missing deadlines.
  • Evidence: Gather all relevant evidence to support your case, such as medical reports, assessments, and correspondence with the NDIS.
  • Support: Consider seeking support from a legal professional, advocate, or support coordinator throughout the review and appeal process.

Your Rights:

  • Right to be informed: You have the right to be informed about your rights and the review and appeals process.
  • Right to be heard: You have the right to have your concerns heard and considered fairly.
  • Right to representation: You have the right to be represented by a legal professional or advocate.
  • Right to access information: You have the right to access your NDIS file and any relevant documents.

Important Note:

The review and appeals process can be complex. It's essential to seek guidance from a qualified professional or advocate to ensure your rights are protected.

For more information:

  • Visit the official NDIS website for detailed information on reviews and appeals.
  • Contact the NDIS directly for assistance with the review process.
  • Seek legal advice from a lawyer specializing in disability law.

By understanding your rights and the review and appeals process, you can advocate for yourself and ensure you receive the NDIS support you need.


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